Hi Maggie,
Thanks for reaching out about the boots! We're happy to take them back and get you a credit or refund, whichever you prefer.
The boots look fantastic! They were marked 'Like New' because they're in such great shape – hardly any wear at all. We did notice a tiny bit of polish snuck underneath during cleaning by the consignor using liquid polish, but it's a very minor thing.
Just a heads-up, since these are pre-loved shoes, there might be some slight imperfections here and there, which is totally normal for secondhand items.
Please message us to arrange to send the boots back to us.
XX Reluv
Best,
