-- UP TO 80% OFF NEW RETAIL | AFTERPAY + ZIPPAY | RETURNS ACCEPTED --

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How it Works

What we do accept

Our preference is for well-known brands and clothes must be in top condition:

  • New with tags
  • Like new
  • Gently used
  • Select vintage pieces may also be accepted

Reluv accepts women’s clothing and shoes in top condition:

  • Clean and freshly laundered clothes
  • Void of stains and dirt
  • Without excessive wear (fading or pilling)
  • No holes or tears
  • Items must be free of odour/perfume and pet hair
  • All fasteners (zippers, snaps, buttons, ties etc) must be present and in good working condition.
  • Genuine brands only

We accept select accessories including bags, belts, scarves and hats.

All items MUST have brand and size labels attached.

Shoes must have minimal wear, be clean and have their brand label and size clearly visible. See footwear examples HERE

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WHAT WE DO NOT ACCEPT

  • Lingerie
  • Undergarments eg: bras, shape-wear, undies
  • Wedding or bridesmaids dresses
  • Jewelry and hair accessories
  • Genuine fur items
  • Costumes
  • Handmade items
  • Altered clothing
  • Sleepwear
  • Socks and tights
  • Swimwear
  • Mens and childrens clothing
  • Corporate suits
  • Promotional items
  • Counterfeit or fake items

There are a number of brands we cannot resell. Please check out the list of brands we currently do not accept here.

To ensure we accept all your items, please follow the guidelines above. Any items not accepted for sale will be donated to a local charity.

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WHAT YOU EARN FOR YOUR CLOTHES

The table below outlines how we calculate the payout for your clothes. Please note that in accepting and selling your items, we need to cover the costs of shipping, assessing, photographing, listing, packing and posting these items.

Payout_Table_Final

HOW DO I SEND MY CLOTHES IN?

Any questions?

Don't hesitate to ask and we will get back to you asap.

Before you do our FAQs may be able to answer some of your questions.

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TRY BEFORE YOU BUY
Try up to 5 items
Home try-on
 
1
Select Try Before You Buy
Use the Try Before You Buy button when selecting items.
2
Payment Hold
We'll reserve the order total on your card, creating a pending transaction, however you won't be charged yet.
3
Try at Home
You have 4 days to try everything once your order arrives.
4
Easy Returns
Pay for what you keep and return the rest. A $10 restocking fee is payable if all items are returned.
1
Select Try Before You Buy
Use the Try Before You Buy button when selecting items.
2
Payment Hold
We'll reserve the order total on your card, creating a pending transaction, however you won't be charged yet.
3
Try at Home
You have 4 days to try everything once your order arrives.
4
Easy Returns
Pay for what you keep and return the rest. A $10 restocking fee is payable if all items are returned.
Welcome back to the store page. Here's what to do next:
Step 1:
Browse items you'd like to order
Step 2:
Use the 'Add to Cart' button to add your new exchange items to the cart.
Step 3:
Checkout as usual with the same email or phone number to complete your exchange order.
left to place order
Please note: Processing your exchange may take up to one minute after placing your order.