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Brands not accepted

Fast Fashion brands compromise on quality and are not designed for a long life. The fast fashion items we receive are usually stretched or showing signs of wear and are therefore unsuitable for resale.

We are progressively banning fast fashion brands from our platform, and encouraging our customers to buy items they really love and that will wear well.

Please check this list and ensure any items you include in your clean out kit are not from these brands.

  • Aldi (Crane)
  • Ally Fashion
  • Angel Biba
  • Avella
  • Best and Less
  • Big W (including &Me, Brilliant Basics, Emerson)
  • Boohoo
  • Castro 
  • Cider
  • Cotton On
  • Cotton On Body
  • Crossroads
  • Dazie
  • Dotti
  • Factorie
  • Forever 21
  • Forcast
  • Glassons
  • H&M
  • Harris Scarfe
  • I Love Billy
  • Ice Fashion
  • JayJays
  • Katies
  • K Mart ( including Anko, Clothing&CO, Active&Co, Now)
  • Luvalot
  • Millers
  • Mink Pink
  • Missguided
  • Miss Shop
  • Misunderstood
  • Nasty Gal
  • Next
  • Novo Shoes
  • Pretty Little Thing
  • Princess Polly
  • Ravella
  • Rivers 
  • Rockmans
  • Rubi Shoes
  • Sarah (by Rivers)
  • Seduce
  • Shareen
  • Shein
  • Showpo
  • Spurr
  • Sunny Girl
  • Supre
  • Suzanne Grae
  • Target ( including Danni Minogue, Prevfiew, Hot options, Essentials)
  • Temt
  • Therapy
  • Tigermist
  • Topshop
  • Valley Girl ( and Miss Valley)
  • Verali
  • VRG GRL
  • Wildfire
  • Wish

Any of these items can be recycled through our Textile Recycling Partner and you can earn Reluv credits when you do so.

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Try up to 5 items
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1
Select Try Before You Buy
Use the Try Before You Buy button when selecting items.
2
Payment Hold
We'll reserve the order total on your card, creating a pending transaction, however you won't be charged yet.
3
Try at Home
You have 4 days to try everything once your order arrives.
4
Easy Returns
Pay for what you keep and return the rest. A $10 restocking fee is payable if all items are returned.
1
Select Try Before You Buy
Use the Try Before You Buy button when selecting items.
2
Payment Hold
We'll reserve the order total on your card, creating a pending transaction, however you won't be charged yet.
3
Try at Home
You have 4 days to try everything once your order arrives.
4
Easy Returns
Pay for what you keep and return the rest. A $10 restocking fee is payable if all items are returned.
Welcome back to the store page. Here's what to do next:
Step 1:
Browse items you'd like to order
Step 2:
Use the 'Add to Cart' button to add your new exchange items to the cart.
Step 3:
Checkout as usual with the same email or phone number to complete your exchange order.
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Please note: Processing your exchange may take up to one minute after placing your order.